报告问题 Reporting a Problem

对话

Reporting a Problem

A bus driver finds a technical problem with his bus after finishing a trip. He goes to the maintenance office to report the issue to the maintenance supervisor.

Driver: Good morning. This is bus 312.
Supervisor: Morning. What’s going on with it?
Driver: The engine light came on during my last trip.
Supervisor: Okay. Is the bus still running?
Driver: Yes, but it feels a little shaky.
Supervisor: I see. Did you notice any noise or smoke?
Driver: Yeah, there was a light knocking sound.
Supervisor: Got it. When did that start?
Driver: About ten minutes before I reached the terminal.
Supervisor: All right. Please park the bus in Bay 3.
Driver: Bay 3, got it. Should I leave the engine on?
Supervisor: No, turn it off and leave the keys on the dash.
Driver: Okay. Do you need me to fill out a report?
Supervisor: Yes, just a quick note about what happened.
Driver: Sure thing. I’ll write it up now.
Supervisor: Thanks. We’ll check the engine right away.
Driver: Great. Appreciate the help.

关键词提示

Reporting a Problem
报告问题

Driver: morning – bus 312.
（早上好，我是312号车。）
Supervisor: Morning – going – it?
（早。怎么了？）
Driver: engine light – on – last trip.
（在我上一次行程中，发动机警示灯亮了。）
Supervisor: Okay – bus – running?
（好的，车还能开吗？）
Driver: Yes – feels – shaky.
（能，不过感觉有点抖。）
Supervisor: see – notice – noise – smoke?
（我明白了，你有没有听到什么声音或看到冒烟？）
Driver: Yeah – light – knocking.
（有，听到轻微的敲击声。）
Supervisor: Got – When – start?
（明白，是什么时候开始的？）
Driver: ten minutes – reached – terminal.
（大约在到达终点站前十分钟。）
Supervisor: right – park – Bay 3.
（好的，请把车停在3号维修区。）
Driver: got – leave – engine – on?
（3号区，收到。发动机要留着开着吗？）
Supervisor: No, – off – leave – keys – dash.
（不，用完关掉，把钥匙放在仪表台上。）
Driver: Okay – need – fill – report?
（好的，需要我填一份报告吗？）
Supervisor: Yes – quick note – happened.
（是的，简单写一下发生的情况就行。）
Driver: Sure – write – now.
（没问题，我现在就写。）
Supervisor: Thanks – check – engine.
（谢谢，我们马上检查发动机。）
Driver: Great – Appreciate – help.
（太好了，感谢帮忙。）

音标

Reporting a Problem
/rɪˈpɔrtɪŋ ə ˈprɑbləm/

A bus driver finds a technical problem with his bus after finishing a trip. He goes to the maintenance office to report the issue to the maintenance supervisor.
/ə bʌs ˈdraɪvər faɪndz ə ˈtɛknɪkəl ˈprɑbləm wɪð hɪz bʌs ˈæftər ˈfɪnɪʃɪŋ ə trɪp | hi ɡoʊz tə ðə ˈmeɪntənəns ˈɔfɪs tə rɪˈpɔrt ði ˈɪʃu tə ðə ˈmeɪntənəns ˈsupərˌvaɪzər/

Driver: Good morning. This is bus 312.
/ɡʊd ˈmɔrnɪŋ | ðɪs ɪz bʌs θri wʌn tu/
Supervisor: Morning. What’s going on with it?
/ˈmɔrnɪŋ | wʌts ˈɡoʊɪn ɔn wɪð ɪt/
Driver: The engine light came on during my last trip.
/ði ˈɛnʤən laɪt keɪm ɔn ˈdʊrɪŋ maɪ læst trɪp/
Supervisor: Okay. Is the bus still running?
/oʊˈkeɪ | ɪz ðə bʌs stɪl ˈrʌnɪŋ/
Driver: Yes, but it feels a little shaky.
/yɛs | bʌt ɪt filz ə ˈlɪtəl ˈʃeɪki/
Supervisor: I see. Did you notice any noise or smoke?
/aɪ si | dɪd yu ˈnoʊtɪs ˈɛni nɔɪz ər smoʊk/
Driver: Yeah, there was a light knocking sound.
/yæ | ðɛr wəz ə laɪt ˈnɑkɪŋ saʊnd/
Supervisor: Got it. When did that start?
/ˈɡɑt ɪt | wɛn dɪd ðæt stɑrt/
Driver: About ten minutes before I reached the terminal.
/əˈbaʊt tɛn ˈmɪnɪts bɪˈfɔr aɪ ritʃt ðə ˈtərmənəl/
Supervisor: All right. Please park the bus in Bay 3.
/ɔl raɪt | pliz pɑrk ðə bʌs ɪn beɪ θri/
Driver: Bay 3, got it. Should I leave the engine on?
/beɪ θri ˈɡɑt ɪt | ʃʊd aɪ liv ði ˈɛnʤən ɔn/
Supervisor: No, turn it off and leave the keys on the dash.
/noʊ | tɜrn ɪt ɔf ən liv ðə kiz ɔn ðə dæʃ/
Driver: Okay. Do you need me to fill out a report?
/oʊˈkeɪ | də yu nid mi tə fɪl aʊt ə rɪˈpɔrt/
Supervisor: Yes, just a quick note about what happened.
/yɛs | ʤʌst ə kwɪk noʊt əˈbaʊt wʌt ˈhæpənd/
Driver: Sure thing. I’ll write it up now.
/ʃʊr θɪŋ | aɪl raɪt ɪt ʌp naʊ/
Supervisor: Thanks. We’ll check the engine right away.
/θæŋks | wil tʃɛk ði ˈɛnʤən raɪt əˈweɪ/
Driver: Great. Appreciate the help.
/ɡreɪt | əˈpriʃiˌeɪt ðə hɛlp/

英中对照

Reporting a Problem
报告问题

A bus driver finds a technical problem with his bus after finishing a trip. He goes to the maintenance office to report the issue to the maintenance supervisor.
一位大巴司机在完成一趟行程后发现车辆出现技术问题，他前往维修办公室，向维修主管汇报情况。

Driver: Good morning. This is bus 312.
早上好，我是312号车。
Supervisor: Morning. What’s going on with it?
早。怎么了？
Driver: The engine light came on during my last trip.
在我上一次行程中，发动机警示灯亮了。
Supervisor: Okay. Is the bus still running?
好的，车还能开吗？
Driver: Yes, but it feels a little shaky.
能，不过感觉有点抖。
Supervisor: I see. Did you notice any noise or smoke?
我明白了，你有没有听到什么声音或看到冒烟？
Driver: Yeah, there was a light knocking sound.
有，听到轻微的敲击声。
Supervisor: Got it. When did that start?
明白，是什么时候开始的？
Driver: About ten minutes before I reached the terminal.
大约在到达终点站前十分钟。
Supervisor: All right. Please park the bus in Bay 3.
好的，请把车停在3号维修区。
Driver: Bay 3, got it. Should I leave the engine on?
3号区，收到。发动机要留着开着吗？
Supervisor: No, turn it off and leave the keys on the dash.
不，用完关掉，把钥匙放在仪表台上。
Driver: Okay. Do you need me to fill out a report?
好的，需要我填一份报告吗？
Supervisor: Yes, just a quick note about what happened.
是的，简单写一下发生的情况就行。
Driver: Sure thing. I’ll write it up now.
没问题，我现在就写。
Supervisor: Thanks. We’ll check the engine right away.
谢谢，我们马上检查发动机。
Driver: Great. Appreciate the help.
太好了，感谢帮忙。

常用句子/短语

What’s going on? /wʌts ˈɡoʊɪn ɔn/ 怎么回事？；发生了什么？
I see. /aɪ si/ 我明白了。
Got it. /ˈɡɑt ɪt/ 明白了；知道了。
When did that start? /wɛn dɪd ðæt stɑrt/ 那是什么时候开始的？
All right. /ɔl raɪt/ 好的；行。
Leave the keys on the dash. /liv ðə kiz ɔn ðə dæʃ/ 把钥匙放在仪表台上。
Sure thing. /ʃʊr θɪŋ/ 当然可以；没问题。
Appreciate the help. /əˈpriʃiˌeɪt ðə hɛlp/ 感谢你的帮忙。

Did you notice…? /dɪd yu ˈnoʊtɪs/ 你有没有注意到……？
Should I (do something)? /ʃʊd aɪ/ 我应该（做某事）吗？
Do you need me (to do something)? /də yu nid mi/ 你需要我（做某事）吗？

说明

I’ll write it up now.
是标准的美式工作用语，表示“我马上把情况写成正式报告”。
比较：
write it down = 记录、记下；
语气：口语化；
场合：日常记笔记
write it up = 整理成正式书面报告；
语气：正式、工作用；工作；
场合：工作场景、报告、事故记录